Set-up and verification

Documents you need for verification

Who can do this Founding officerSignatory officers

Updated 2026-10-11

Before you start

  • Have clear scans or photos of your registration certificate and licence, and each officer's ID.

Steps

  1. Open Set-up → 5 Verification.
  2. Upload your registration certificate and, where your regulator issues one, your licence. Your bye-laws come from step 2.
  3. Ask each signatory officer to sign in and verify their identity with their ID type for your country, ID number and date of birth.
  4. Accept the live terms and select Submit for verification.

What happens next

Status moves to Submitted, then In review. We email and text your officers when it’s done.

Common problems

"Identity checks are unavailable right now. Your progress is saved; try again later."

Wait a few minutes and try again. Nothing you entered is lost.

Open in dashboard

Still stuck? Contact support, 24/7. Signed in? Press ? → Contact support and your screen is attached automatically.